Privacy

Information We Collect

We may collect personal information directly from you when you interact with our website or communicate with us. This information could include your name, email address, postal address, phone number, and any other details you provide voluntarily when filling out forms or reaching out to us.

Additionally, when you access our website, certain information is automatically collected through various technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the duration of your visit. We collect this data using cookies, web beacons, and similar tracking technologies to understand how users navigate our site and to improve its functionality.

How We Use Your Information

The information we collect serves several purposes:

• Providing Services: We use your personal information to deliver the services you request from us. This might include sending you requested materials, processing your orders, or responding to your inquiries.
• Communication: We use your contact information to respond to your messages, inquiries, and requests. We may also send you transactional or administrative emails related to our services.
• Marketing and Communications: With your consent, we may use your information to send you updates, newsletters, promotions, and other marketing materials. You can opt-out of these communications at any time.
• Analytics: We analyze the information collected automatically to understand user behavior, preferences, and trends. This helps us improve our website's design, content, and overall user experience.
• Security and Fraud Prevention: Your data helps us monitor and prevent unauthorized access, fraud, and other malicious activities on our website.

Account activity and security audit

When you use an authenticated Clobig account, we record successful sign-ins and the pages you visit within the service. These records may include your account identifier, date and time, the visited page path, browser user-agent, and your IP address as supplied by our trusted network proxy.

We use this information to operate the service, investigate security incidents and unauthorized access, understand product usage, and provide account support. Access is restricted to authorized administrators. We do not record URL query parameters, passwords, authentication tokens, or the contents of forms through this activity log. Retention periods are limited and managed as part of our service security controls.

Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers and partners who help us operate and maintain our website or provide other essential services. In cases where legal obligations require it or in the event of a business transition, merger, acquisition, or sale, your information may also be disclosed.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technological advancements, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you through prominent announcements on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at info@clobig.com. We are here to address any inquiries you may have.